Soul Beach Boutique Hotel & Spa (Adults Only) Playa del Carmen, Playa del Carmen

The hotel was decent overall, with a good location near Fifth Avenue. The rooms were nice, but had issues with towel hooks and seating. The service was a mix of rude and lovely, and the dining options were minimal. The facilities were average with some room for improvement.

The hotel has a nice location near the main strip while being quiet. The rooms were clean but lacked proper cleaning with hairs found in the shower and bed, and could have used a chair or two for seating besides the patio furniture. The service had sweet and friendly staff but was inefficient in problem-solving. The dining options were limited, and the facilities were basic.

The hotel is ideally located for easy beach access and close to 5th Ave. The rooms are spacious, clean, and offer great amenities, though some maintenance issues were a downside. The service was helpful and accommodating, with minor flaws in the payment process. The location is fantastic, near the bustling 5th Avenue yet tucked away for quiet nights. Dining options were limited but satisfactory.

I was pleasantly surprised by this hotel. The rooms were clean and nice with spotless conditions, good air conditioning, and reliable wifi. The affordable rate made it even more impressive. However, it would be great to have some black tea options during breakfast.

My stay at the hotel was overall pleasant. The rooms were nice, although lacking extra seating and towel hooks. The breakfast could use more variety, particularly in tea options. The service was a mix of rudeness and professionalism. The location was great, near the beach and local attractions. The dining choices were basic but satisfactory.